Archive for the ‘Customer Service/Client Retention’ Category

Home Daycare Operators: 6 Super Simple Ways To Build Client Loyalty

Wednesday, July 16th, 2008

Did you know that more than 60 percent of customers leave due to perceived indifference? They think you don’t care about them, and simply move on.

Add to that the fact that it cost more to acquire a new client than to keep an existing one, and it really helps to remind us just how important it is to take time to focus marketing efforts on existing clients.

Use these 6 simple tips to turn your existing clients into raving fans:   (more…)

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